Automation helped our team respond faster and keep the service organized. The knowledge base made the answers much more consistent.
Whatsplaid connects your WhatsApp Business to a trained assistant with company data, integrated with e-commerce, CRM, spreadsheets, leads, internal tickets, and human support.
Brands that trust Whatsplaid to automate customer service, sales, and support on WhatsApp.
The assistant understands the customer's intent, consults company data, and handles customer service, sales, leads, or support with human oversight.
The customer calls on WhatsApp to ask questions, buy, request support, or track an order.
The AI understands the context and uses the behavior, tone, and objectives set by the company.
Whatsplaid consults knowledge base, products, orders, spreadsheets, CRM, or integrations.
The AI responds, captures leads, builds carts, creates internal tickets from the conversation, or calls a human agent.
Integrate WhatsApp, AI, e-commerce, CRM, Google Sheets, automations, API, and widget to respond with real context.
View all integrationsCheck products and orders, send images of items, build carts during the conversation, and deliver the checkout link for payment.
Train the AI with website, files, documents, spreadsheets, and internal databases.
Use Whatsplaid for customer service, sales, support, leads, post-sale, and tickets in segments with high demand on WhatsApp.
Answer product questions, check orders, recommend items, and build carts on WhatsApp.
Assisted sales 02 Physical stores and retailOrganize product questions, quotes, availability, local service, and post-sale.
Retail 03 SaaS and technical supportCreate internal tickets from customer conversations, categorize requests, summarize context, and answer questions with knowledge base.
Tickets 04 Financial servicesPerform triage, answer frequently asked questions, and direct requests with context.
Secure service 05 Education and coursesAnswer questions about classes, prices, enrollments, calendar, and next steps.
Enrollments 06 Beauty and aestheticsHelp clients with services, packages, schedules, pre-service, and recurring.
Scheduling 07 Tourism and hospitalityAnswer questions about reservations, availability, schedules, services, and recurring service.
Reservations 08 AgenciesOrganize customer service, leads, and operations with AI connected to WhatsApp.
Operation 09 AutomotiveOrganize budgets, appointments, reviews, parts, services, and post-sale.
Quote 10 Dental clinicsOrganize appointments, follow-ups, treatment questions, and initial guidance.
Scheduling 11 Law firmsQualify leads, organize initial questions, and direct inquiries to the right team.
First service 12 Restaurants and deliveryAddress questions about the schedule, hours, reservations, orders, and recurring service.
Quick response 13 Insurance companiesScreen quotes, questions, documents, and initial service steps.
Commercial screening 14 Internet providersAutomate second copies, initial support, plans, scheduling, and ticket opening.
Recurring support 15 Medical clinicsPerform initial screening, answer frequent questions, and forward appointments to the team.
Screening 16 Real estate agenciesQualify interested parties, send compatible properties, and organize the first commercial contact.
QualificationConnect WhatsApp, set up the assistant, train with real data, and let the operation respond faster.
Link your WhatsApp Business and choose the modules that make sense for your routine.
Use website, files, spreadsheets, and instructions to create an assistant aligned with the company.
AI answers questions, qualifies leads, checks products, creates internal tickets from customer conversations, and organizes support.
When necessary, the human enters the inbox with history, context, and control to pause the bot.
Direct answers about deployment, WhatsApp Business, data, human support, sales, and support.
No. Whatsplaid is an AI platform for WhatsApp with assistant, inbox, leads, internal tickets, knowledge base, integrations, and human support.
No. The setup is guided: the platform helps to build the assistant from the website, goal, tone, behavior, and company data.
Yes. AI can answer questions, qualify leads, recommend products, check orders, and direct conversations to the team.
Yes, when integrated with e-commerce. The assistant can check catalog, send product images, recommend items, assemble cart, and send checkout link to complete payment.
Yes. The team can respond via inbox, pause the bot per conversation, and use history to continue support with context.
Yes. Whatsplaid can connect WhatsApp Business via Meta's official API, available on all plans, including the free plan.
Whatsplaid works with Shopify, Wix, Nuvemshop/Tiendanube, Google Sheets, RD Station, Pipedrive, HubSpot, Bitrix24, Zapier, API, and widget.
It depends on the operation and integrations, but the onboarding was designed to reduce manual setup and quickly put the assistant to the test.
Yes. During the service, the AI or the team can turn the conversation into an internal ticket with history, evidence, summary, category, priority, and context for human follow-up.
Whatsplaid combines AI assistant, company data, integrations, and human inbox to turn conversations into trackable processes.
Create a chatbot trained with company objectives, tone, website, files, and rules.
Connect your support channel and keep the conversation where the customer already is.
Capture contacts, qualify opportunities, use tags, and export commercial data.
Take over conversations, pause the bot, respond via the panel, and keep the history centralized.
Create internal tickets from conversations, with history, evidence, summary, category, priority, and context for the responsible team.
Use files, documents, spreadsheets, and Google Sheets for more accurate responses.
Consult products and orders, recommend items, and build carts on WhatsApp.
Connect CRM, automations, webhooks, widget, and proprietary systems to the conversation flow.
Configure AI without starting from scratch: the platform helps structure the assistant.
Start with guided setup, train the assistant with company data, and maintain human control when needed.