Platform for WhatsApp Business

Platform to run AI agents on your company’s WhatsApp Business.

Whatsplaid is a platform focused on WhatsApp for businesses that want to enable no-code AI and organize customer service, sales, support, inbox, leads, internal tickets, and operational data in one place.

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Platform focused on WhatsApp, without unnecessary complexity
Official Meta API on all plans
Robust AI agent with guided setup
Inbox, leads, internal tickets, e-commerce, CRM and API connected

Centralized operation WhatsApp as primary channel

01 AI configured

The agent learns objective, tone, rules, knowledge base, and active resources.

02 Official channel

Customers arrive via WhatsApp connected through the Meta Official API.

03 Connected data

Leads, internal tickets, CRM, e-commerce, API and webhooks keep the entire flow running.

Operating WhatsApp with separate tools creates rework and loss of context.

When AI, human support, leads, internal tickets, and integrations are scattered, the company loses history, response times slow, and data must be copied between systems.

Scattered conversations

Customer service, sales, and support happen on the same channel, but they aren’t always organized for the team.

Disconnected data

Leads, internal tickets, orders, products, spreadsheets, and CRM lose value when they don’t talk to AI.

Platforms that are too complex

Generic tools may require technical setup before delivering a useful agent on WhatsApp.

Whatsplaid organizes WhatsApp operations into a simple workflow.

Configure without coding

The panel guides the creation of the agent with company data, objective, tone, rules, and tests.

Connect knowledge and data

Use documents, Google Sheets, e-commerce, CRM, APIs, webhooks, and other operational sources.

Answer via WhatsApp

The AI responds, qualifies, provides guidance, creates internal tickets from the conversation, and forwards them to humans via the official WhatsApp channel.

Track on the dashboard

Messages, leads, internal tickets, usage, integrations and history are centralized for the team.

A platform focused on what happens on WhatsApp.

AI Chatbot

Set up an agent trained with company data to respond to customers on WhatsApp.

Inbox for human operators

Centralize conversations, history, operators, bot pause, and human support.

Official Meta API

Connect WhatsApp Business via the official channel, with guided setup and availability on all plans.

Leads and CRM

Turn conversations into structured contacts, tags, notes, and follow-ups.

Tickets and support

Turn your customers' WhatsApp conversations into internal tickets, with summary, category, priority, and context for the human team to continue.

Integrations

Connect Shopify, Wix, Nuvemshop, Google Sheets, RD Station, Pipedrive, HubSpot, Bitrix24, and Zapier.

API and webhooks

Integrate your systems and send events to fit Whatsplaid into your technical operations.

Use the WhatsApp platform for customer service, sales, and support.

Automated support

Answer common questions, collect data, and reduce the queue of repetitive messages.

Guided selling

Qualify prospects, recommend products, and send leads to the sales team or CRM.

Ticketed support

Triage and create internal tickets from the customer's conversation, preserving history, evidence, and context for team follow-up.

Operation connected

Use data sources, spreadsheets, documents, e-commerce and webhooks for contextualized responses.

Whatsplaid doesn’t try to be everything. It solves enterprise WhatsApp deeply.

Simplicity comes from focus: rather than forcing the company to assemble a stack of tools, Whatsplaid concentrates the essential resources to run AI on WhatsApp with human control and connected data.

See the comparison between BotConversa and Whatsplaid.

Isolated tools They handle parts of the process but keep support, leads, and history separate.

Generic platforms They have many features, but may require complex technical design and configuration.

Whatsplaid Centralize AI, Meta Official API, inbox, leads, internal tickets and integrations into an operation focused on WhatsApp.

Common questions about the WhatsApp platform.

Do I need to know how to code to use the platform?

No. Whatsplaid is designed to enable AI on WhatsApp with guided setup, without requiring technical knowledge to get started.

Is Whatsplaid just a chatbot?

No. It combines an AI agent, inbox, leads, internal tickets, knowledge base, integrations, API, webhooks, and human control.

Does Whatsplaid use the official WhatsApp API?

Yes. Whatsplaid connects WhatsApp Business via Meta's Official API, available on all plans, including the free plan.

Can the team take over conversations?

Yes. Operators can view history, respond manually, and pause the bot when the conversation requires human assistance.

What data can be entered into the platform?

Documents, Google Sheets, website, e-commerce, CRM, API, webhooks, and integrations can feed the agent and operational flows.

Is it used for customer service, sales, and support?

Yes. The platform can automate responses, qualify leads, support sales, create internal tickets from customer conversations, and organize everything into a single workflow.

Organize your company's WhatsApp Business with AI on a focused platform.

Set up the agent, connect company data, and centralize customer service, sales, support, leads, and internal tickets in Whatsplaid.

Create my AI agent