DIRETA
Direct connection
faster
For platforms with a proprietary connection already listed in the catalog. Scope, fields, and plan should be checked on each integration page.
Whatsplaid integrations
Connect WhatsApp, AI, e-commerce, CRM, and company data.
Choose between direct connection, automation via Zapier, API, webhooks, Google Sheets or import. Each page informs the data direction and what still needs to be validated.
Direct connection
Direct connection
Direct connection
Connected source
Import
Direct connection
Direct connection
Direct connection
Direct connection
Via Zapier
Whatsplaid API
Own systemAPI, webhooks, and official WhatsApp
WhatsApp Widget
Own systemWebsite chats
No integration found.
Try searching for another name or select another category.
Connection modes
Each operation enters through the path that makes sense.
Use ready-made integration when available. When not, Whatsplaid can start with API, webhooks, widget, spreadsheets, or importation while the ideal connection is evaluated.
ZAPIER
Automation via Zapier
sem código
Whatsplaid triggers data to a Zap, which executes the configured action in the destination application.
API
Own system
flexible
An authorized system requests or sends data according to the documented endpoints and rules.
WEBHOOK
Outgoing events
event
Whatsplaid notifies an external endpoint when a configured event occurs, such as capturing a lead.
IMPORT
Spreadsheet or file
bridge
Use Google Sheets, files, and documents as the AI knowledge source.
WIDGET
Entry through the website
front-end
The widget directs the website visitor to start a conversation on WhatsApp; it does not replace a data integration.
Didn't find your tool in the list?
The Whatsplaid can still start via API, webhooks, widget, Google Sheets, files, or import while the ideal connection is being evaluated.
Common questions about integrations.
Do I need to change my current system?
No. Whatsplaid was designed to connect to the existing operation, using ready-made integration, API, webhooks, spreadsheets, files, or import when necessary.
Which integrations are in the Whatsplaid menu?
The overview follows the main menu: Shopify, Wix, Nuvemshop, Google Sheets, document import, RD Station, Pipedrive, HubSpot, Bitrix24, Zapier, API, and widget.
What does the e-commerce integration allow you to do?
It allows using catalog data, products, orders, and purchase context to support AI responses, recommendations, post-sale service, and business conversations on WhatsApp. When enabled, the agent can also present products with photos, assemble the cart during the conversation, and send the store's checkout link for payment.
Does Google Sheets replace a complete integration?
Depends on the case. Google Sheets is useful for simple bases, tables, policies, catalogs, or internal information. For operations that need to query orders and products in the source system, a direct connection or API is usually more suitable.
Can I train the AI with files and documents?
Yes. The knowledge base can use documents and files to answer frequent questions, policies, instructions, manuals, catalogs, and internal company contents.
How do integrations with CRM work?
RD Station, Pipedrive, HubSpot, and Bitrix24 appear as direct connections; Zapier is an intermediate automation path. Creation, updates, fields, and duplicates need to be confirmed in each connection's record.
Are API and webhooks the same thing?
No. The API allows external systems to trigger or query Whatsplaid resources. Webhooks allow Whatsplaid to send events to another system, such as a lead captured on WhatsApp.
When should I use the widget?
Use the widget when you want to bring WhatsApp to the current website and start qualified conversations from product pages, service, budgeting, or support.
Can I use more than one integration at the same time?
Yes. An operation can combine e-commerce, Google Sheets, documents, CRM, API, webhooks, and widget so that each part of the service uses the correct data source.
What if my integration does not exist yet?
You can evaluate API, webhooks, Zapier, Google Sheets, files, or import without relying on an immediate direct connection.
Do I need a developer to integrate?
Ready-made integrations and Google Sheets tend to require less technical effort. API, webhooks, and custom connectors usually need technical support to set up endpoints, authentication, and testing.
Do integrations change how AI responds?
Yes. The better the connected data source, the higher the chance of AI responding with real context about products, orders, policies, leads, documents, and next steps.