Too technical configuration
Without a guided flow, creating a useful agent depends on prompts, automation, integration, and testing that are difficult to organize.
Chatbot for WhatsApp Business
AI chatbot for your company's WhatsApp Business.
Go beyond automated replies: create an agent that chats with customers, uses real company information, records opportunities and brings in the human team when needed — no coding required.
- Guided setup, no technical knowledge required
- AI trained with website, documents, spreadsheets and integrations
- WhatsApp, inbox, leads, internal tickets and human in the same workflow
AI Agent
Ready to chat
01
Guided setup
The panel helps define company, goal, tone, behavior, and active features.
02
Connected knowledge
The agent uses company data to respond with context, not with generic text.
03
Support on WhatsApp
AI responds, qualifies, routes, and maintains human oversight within the dashboard.
A WhatsApp chatbot needs to understand the conversation without losing control of the operation.
Tools that are too broad require building flows, connecting modules, and understanding technical details before support is up and running. Whatsplaid shortens that path.
Generic chatbot
When the AI doesn’t know the company, it responds superficially and does not help with sales, support, or customer service.
Uncontrolled operation
Serving with AI without an inbox, leads, internal tickets, and human handoffs creates risk when a conversation requires follow-up.
How to create an AI-powered chatbot for WhatsApp with Whatsplaid.
Describe your company
Provide the business, language, website, customer service objective, tone of voice, and main guidelines.
Add knowledge
Use websites, documents, Google Sheets and integrations so the chatbot responds with real data.
Test real conversations
Validate doubts, estimate, support, products, leads and human transfer before activating.
Enable on WhatsApp
Connect the number and track messages, leads, internal tickets, usage, and support interactions through the dashboard.
Easy to activate, fully equipped to operate on WhatsApp.
Knowledge base
Train the agent with the company’s documents, files, website, and internal content.
Google SheetsUse spreadsheets as a living source for up-to-date answers during the conversation.
Lead captureThe chatbot collects name, phone number, email, responses, tags, and interests naturally.
Human InboxThe team takes over conversations, pauses the bot, and continues handling with history.
Tickets by AITurn customer conversations into internal tickets, with a summary, category, priority, and context for the human team to continue.
IntegrationsConnect e-commerce, CRM, Zapier, API, webhooks, and operational data sources.
Content about AI chatbotUnderstand chatbot models, practical applications, and criteria for choosing the right approach.
Use the AI chatbot for the support tasks that consume the most time.
Respond with hours, prices, services, policies, deadlines, location, and next steps.
Qualify interest, understand needs, collect data, and route the contact to the sales team.
Recommend products, send photos, check store information, and support the shopping journey.
Triage, answer common questions, and escalate complex cases to human support.
See a WhatsApp chatbot working with real data.
The dashboard lets you configure behavior, knowledge and human intervention while the conversation continues on WhatsApp.
- 01
The customer asks about a product, service, order, or support.
- 02
The agent consults the website, files, spreadsheets or authorized integrations.
- 03
The AI responds, records the interest or escalates to the team with the conversation history.
The difference isn't just having AI. It's being able to activate a useful AI without complexity.
Whatsplaid is focused on WhatsApp. The platform brings together what a company needs to put a robust agent into operation without relying on programming or a long deployment.
Generic chatbot
Answers questions, but often has little company context and limited operational control.
Broad platform
Offers many features, but may require technical setup and modules that are difficult to integrate.
Whatsplaid
Focuses on enabling robust AI on WhatsApp with guided setup, company data, and human oversight.
Common questions about AI chatbot on WhatsApp.
Do I need to know how to program to set up the chatbot?
No. Whatsplaid guides the setup through the dashboard, helping to define company, objective, tone of voice, knowledge, features and tests before activation.
Does the chatbot respond with data from my company?
Yes. It can use website, documents, Google Sheets, knowledge base, and enabled integrations to respond with more context.
What is the difference between a flow-based chatbot and an AI chatbot?
The flow chatbot guides the customer through predefined steps and options. The AI chatbot interprets open-ended questions and uses the company’s authorized knowledge to respond. The two approaches can be combined when an operation needs both predictability and flexibility.
Can the human take over the conversation?
Yes. The team can monitor the inbox, pause the bot per conversation, and continue handling the conversation manually with history.
Can the chatbot capture leads?
Yes. During the conversation, the agent can collect lead data, qualify interest, apply tags, and send information to the CRM or automations.
Does it work for sales and support?
Yes. The same agent can answer questions, support pre-sales, query data, create internal tickets from customer conversations, and escalate situations that require human assistance.
Create an AI chatbot for your company's WhatsApp Business.
Configure the agent, connect your company data, test real conversations, and enable customer service, sales, and support on your operation's professional channel.