Whatsplaid
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AI agents for companies that serve and sell via WhatsApp

The AI talks to your customers, consults real company data, and performs tasks on WhatsApp, keeping your team in control.

  • Conversation with company context
  • Connected data query
  • Performs tasks in operation
  • Transfers to the team when necessary

WhatsApp stops being just a chat and becomes an operation.

The agent understands the intention, consults authorized sources, and executes the next step without losing control of the team.

  1. 01 Message

    The customer calls on WhatsApp to ask questions, buy, request support, or track an order.

  2. 02 Decision

    The agent identifies the intention and follows the goal, tone, and rules set by the company.

  3. 03 Data

    The agent consults knowledge base, products, orders, spreadsheets, or connected systems as needed.

  4. 04 Action

    The AI responds, records an opportunity, executes an available task, or transfers the conversation with context to the team.

Start with the journey your company needs to improve.

Sales, service, and support use the same platform, but each journey begins with a different problem, flow, and next step.

Real data turns conversation into action.

Connect the sources the agent consults and the systems that receive each record or event from the conversation.

View all integrations

E-commerce platforms

Check products and orders, send images of items, build carts during the conversation, and deliver the checkout link for payment.

Shopify Nuvemshop WooCommerce Wix Loja Integrada Tray

CRM and automation

Send leads and WhatsApp events to the systems your team already uses.

RD Station Pipedrive HubSpot Bitrix24 Zapier

Data and knowledge

Train the AI with website, files, documents, spreadsheets, and internal databases.

Google Sheets Document import

Own API and operation

Use API, webhooks, and widget to adapt Whatsplaid to customized workflows.

Real applications in different types of operation.

Explore how companies from different segments apply AI agents in sales, customer service, and support via WhatsApp.

01 E-commerce

Answer product questions, check orders, recommend items, and build carts on WhatsApp.

Assisted sales
02 Physical stores and retail

Organize product questions, quotes, availability, local service, and post-sale.

Retail
03 SaaS and technical support

Create internal tickets from customer conversations, categorize requests, summarize context, and answer questions with knowledge base.

Tickets
04 Financial services

Perform triage, answer frequently asked questions, and direct requests with context.

Secure service
05 Education and courses

Answer questions about classes, prices, enrollments, calendar, and next steps.

Enrollments

Real reviews from clients using Whatsplaid.

Public testimonials help demonstrate trust while we prepare the new social proof for Whatsplaid.

4.8
Reviews on

Create your first agent without turning it into a technical project.

Connect WhatsApp, define the agent's role, add company sources, and test the flow before expanding the operation.

  1. 01

    Connect

    Link your WhatsApp Business and choose the modules that make sense for your routine.

  2. 02

    Configure

    Define objective, tone, rules, and knowledge sources to create an agent aligned with the company.

  3. 03

    Automate

    AI answers questions, qualifies leads, checks products, creates internal tickets from customer conversations, and organizes support.

  4. 04

    Take over

    When necessary, the human enters the inbox with history, context, and control to pause the bot.

Before automating your WhatsApp with AI.

Direct answers about deployment, WhatsApp Business, data, human support, sales, and support.

Is Whatsplaid just a chatbot?

No. Whatsplaid is an AI agent platform for companies. Each agent chats, consults authorized data, and performs available tasks, with the human team in control.

Do I need to know how to program?

No. The setup is guided: the platform helps create the agent from the website, objective, tone, behavior, and company data.

Does it work for support and sales?

Yes. AI can answer questions, qualify leads, recommend products, check orders, and direct conversations to the team.

Can AI check products and orders?

Yes, when there is integration with e-commerce. The agent can consult the catalog, send product images, recommend items, assemble a cart, and forward the checkout link to complete the payment.

Can a human take over the conversation?

Yes. The team can respond via inbox, pause the bot per conversation, and use history to continue support with context.

Does Whatsplaid use the official WhatsApp API?

Yes. Whatsplaid can connect WhatsApp Business via Meta's official API, available on all plans, including the free plan.

What integrations does Whatsplaid support?

Whatsplaid works with Shopify, Wix, Nuvemshop/Tiendanube, Google Sheets, RD Station, Pipedrive, HubSpot, Bitrix24, Zapier, API, and widget.

How long does it take to activate?

It depends on the operation and integrations, but the onboarding was designed to reduce manual setup and quickly put the agent to test.

Can the company create tickets from WhatsApp conversations?

Yes. During the service, the AI or the team can turn the conversation into an internal ticket with history, evidence, summary, category, priority, and context for human follow-up.

Whatsplaid Platform

A platform for agents, data, actions, and human operation.

Whatsplaid connects AI agents, company sources, integrations, and inbox to turn conversations into trackable processes.

Automatic flow on WhatsApp
  • Automatic response sent
    Customer received guidance based on company data.
    24/7
  • Qualified lead
    Name, phone, interest, and notes were recorded.
    CRM
  • Call opened
    The AI summarized the problem and classified priority for support.
    P1
Impact on operation
24/7
automatic responses for repeated questions
Leads
qualified contacts and sent to CRM
Tickets
tickets with summary, priority, and context
01

AI Agent

Create an agent with a defined objective, tone, knowledge sources, and rules set by the company.

02

WhatsApp Business

Connect your support channel and keep the conversation where the customer already is.

03

Leads and CRM

Capture contacts, qualify opportunities, use tags, and export commercial data.

04

Inbox for human operation

Take over conversations, pause the bot, respond via the panel, and keep the history centralized.

05

Tickets and requests

Create internal tickets from conversations, with history, evidence, summary, category, priority, and context for the responsible team.

06

Base de conhecimento

Use files, documents, spreadsheets, and Google Sheets for more accurate responses.

07

E-commerce

Consult products and orders, recommend items, and build carts on WhatsApp.

08

Integrations and API

Connect CRM, automations, webhooks, widget, and proprietary systems to the conversation flow.

09

Guided onboarding

Configure AI without starting from scratch: the platform helps structure the first agent.

Create an AI agent connected to your company's operation.

Configure the agent, connect real company sources, and test how it converses and performs tasks with human control.