Trigger
The workflow starts with the event defined in n8n.
n8n and WhatsApp Business
Connect Whatsplaid to n8n with a verified node.
Create workflows for contacts, conversations, tickets, human handoff, AI agent, products, and orders using the capabilities available in your Whatsplaid account.
Workflow automationn8n
Customer service and operations
Whatsplaid NodeVerified by n8n
01
Add the nodeSearch for Whatsplaid in the node selector of your n8n instance.
n8n02
Configure the credentialEnter the Whatsplaid API key and validate the connection.
API03
Build the workflowChoose the resource, the operation, and the fields required for the flow.
flowContext
The flow data feeds the selected operation.
Whatsplaid
The node queries or executes the authorized action.
Result
The reply proceeds to the next nodes in the workflow.
Integration scope
What this connection does and what its limits are.
See how data flows, which requirements apply, and what depends on the configuration you choose.
Automation via verified node for n8n
Query account capabilities, contacts, conversations, messages, tickets, products, orders, prompt, and agent status according to available features.
Creates or updates contacts, tags and fields; replies to eligible conversations; requests handoff; changes agent status and closes tickets.
The n8n workflow queries or performs actions in Whatsplaid via the authenticated public API.
Execution depends on the trigger configured by the user in the workflow. The package does not promise its own instantaneous triggers that are not implemented.
Whatsplaid account, n8n-compatible instance, API credential and necessary capabilities enabled on the account.
Availability according to the plans of Whatsplaid, n8n and the services connected to the workflow.
Messages are reactive replies within the window opened by the contact. Products and orders are read-only. Each operation depends on the account's actual capabilities.
How to use Whatsplaid with n8n.
The node uses Whatsplaid's public API and respects the account's effective capabilities before performing each operation.
STEP 01Open the n8n editor
Create a workflow and search for Whatsplaid in the node selector.
STEP 02Connect your Whatsplaid account
Add the Whatsplaid credential, enter the API key, and run the connection test.
STEP 03Choose the resource and the operation
Use only operations compatible with the modules and connections enabled in the account.
STEP 04Map, run and verify
Map the workflow fields, run with authorized data, and review the output before publishing.
Resources available on the node.
Combine Whatsplaid actions with other apps, databases and services available in your n8n environment.
Registration, lookup, tags and fields
Create or update contacts, query records, and manage tags and custom fields.
Conversations, messages and handoff
View conversations, reply within the allowed window, and request human support.
AI agent and tickets
View or update the prompt, control the agent via conversation, and view or close tickets.
Products and orders
Consult products and orders in the commerce source configured for the account.
Questions about n8n and Whatsplaid.
Is the Whatsplaid node verified by n8n?
Yes. The n8n-nodes-whatsplaid package was approved by the n8n team and its published version is marked as active in the Creator Portal.
Where do I find the node?
Search for Whatsplaid in n8n’s node selector. The public package and source code are also available from the links on this page.
Can the node initiate proactive messages on WhatsApp?
No. The reply operation requires a conversation initiated by the contact and an active support window still open.
Can I use the node as a tool for an AI agent?
Yes. Supported operations can be connected as tools of an AI Agent in n8n, respecting account credentials, fields and capabilities.
Create your next workflow with Whatsplaid and n8n.
Add the node, connect your credential, and validate each operation with authorized data before publishing the flow.