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See how companies in your industry use AI on WhatsApp Business.

Compare support, sales, marketing, and service strategies used by Whatsplaid customers and find applications that closely match your company’s reality.

From objective to operation: each case shows what the company was looking for, how it structured WhatsApp and which features it uses to achieve its results.

Find companies and strategies near your operation

Filter by segment, feature, or brand name to understand how other companies structure customer service, sales, marketing, and support on WhatsApp.

25 cases found
Goleiro de Aluguel SaaS and technical support · Human support

Goleiro de Aluguel has implemented automated support with transfer to a human agent to streamline hiring in amateur football.

SaaS and technical support Human support Base de Conhecimento
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Piramitech6 Physical stores and retail · Human support

Piramitech6 set up a WhatsApp assistant to help local families with quick information about fresh products, prices, and quotes, prioritizing human support when needed.

Physical stores Retail Human support
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Floricultura RJ E-commerce · Human support

Floricultura RJ implements an automated assistant to answer inquiries and escalate to human support when needed.

E-commerce Human support WhatsApp
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Edison Daniel Iñiguez Physical stores and retail · Human support

Ecuadorian electronic security company uses the Whatsplaid assistant for sales via WhatsApp and technical support.

Physical stores and retail Human support Leads
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Ahlanadhafa Physical stores and retail · Human support

Ahlanadhafa set up a WhatsApp assistant for automated consultative support, focused on answering questions and capturing leads for its cleaning services.

Physical stores and retail Human support Leads
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FonteIA SaaS and technical support · Human support

FonteIA has set up a friendly assistant to answer questions about official Tax Reform data, with automatic transfer to human support when necessary.

SaaS and technical support Human support Media interpretation
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Learn To Grow Education and courses · Human support

Learn To Grow uses a WhatsApp assistant configured to qualify leads and streamline enrollments in its professional training programs.

Education and courses Human support Lead qualification
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Tecno Barber Aesthetics and beauty · Human support

Tecno Barber implemented a WhatsApp assistant for commercial support, suggesting products and handing off to a human when necessary.

Aesthetics and beauty Human support Sales Consultant
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Alura E-commerce · Human support

Alura uses the Whatsplaid assistant for 24/7 support, to suggest shaping shorts and firming bras, and to escalate to a human according to the rules.

E-commerce Human support WhatsApp
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Reah Company | Zapatillas E-commerce · Human support

Reah Company set up a WhatsApp assistant to answer questions and handle sales of premium imported sneakers with a professional tone and clear human support guidelines.

E-commerce Human support WhatsApp
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Débora Vieira Advocacia Law firms · Multimodal AI

Débora Vieira Advocacia has configured a virtual assistant for automated support, focusing on social security and the Samarco case, using image analysis capabilities and escalation to human agents.

Law firms Virtual assistant Automated support
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Omiestudio Online Education and courses · Human support

Omiestudio Online configured the Whatsplaid assistant to boost sales and provide personalized support via WhatsApp, combining automation with human assistance.

Education and courses Human support Leads
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Omm E-commerce · Human support

Omm implemented the Candy assistant for automated support, answering questions and transferring to a human when necessary.

E-commerce Human support Virtual assistant
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Printminas SaaS and technical support · Human support

Printminas has implemented a virtual assistant focused on fast customer service, ticket routing, and support via WhatsApp.

SaaS and technical support Human support Leads
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Amorelli Moda E-commerce · Human support

Amorelli Moda implemented an automated assistant for inquiries and human support via WhatsApp, integrating with Nuvemshop.

E-commerce Human support WhatsApp
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Protexa Insurers · Customer service automation

Protexa configured an assistant with automated handling, lead qualification, and post-sale support integrated with Wix to improve the customer experience.

Insurers Automated support Lead qualification
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Lingosound Traductor E-commerce · Human support

Lingosound Translator implemented the Whatsplaid assistant for friendly, consultative automated support, integrating sales and after-sales via WhatsApp.

E-commerce Human support Leads
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ALLTEC E-commerce · Human support

ALLTEC has implemented the Whatsplaid assistant for automated support and fast handoff to a human via WhatsApp.

E-commerce Human support WhatsApp
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Chapada Explorer Tourism and hospitality · Human support

Chapada Explorer set up a WhatsApp sales assistant that provides consultative, personalized service for nature trips in Brazil.

Tourism and hospitality Human support Virtual assistant
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Bicicleteria Sin Limite E-commerce · Human support

Bicicleteria Sin Limite set up the Whatsplaid assistant for automated support and efficient handoff to a human agent, integrating with Nuvemshop.

E-commerce Human support WhatsApp
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Dra. LU CORREA Dental clinics · Human support

Dr. LU CORREA Clinic implemented a virtual assistant for automated support, ensuring quick responses and efficient transfer to human agents.

Dental clinics Human support Virtual assistant
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My Dance Studio Aesthetics and beauty · Human support

My Dance Studio, an aesthetic clinic in France, implemented an automated assistant focused on commercial and persuasive customer service via WhatsApp.

Aesthetics and beauty Human support WhatsApp
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Doble A Pedalboards E-commerce · Human support

Doble A Pedalboards uses Whatsplaid for automated customer service and after-sales support integrated with Nuvemshop.

E-commerce Human support Sales Consultant
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Two-e E-commerce · Human support

Two-e implemented an automated assistant for professional, direct support, with handoff to a human agent when needed.

E-commerce Human support Imagens, audios e links
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Use experiences from your industry as a starting point.

Compare goals, strategies, resources, and operating models to plan how your company can use AI in customer service, sales, marketing, or support on WhatsApp.