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Assistant configured to extract essential lead data with a focus on qualification

Children's soccer school uses assistant to collect and organize guardians' and students' data without interacting with customers.

Education and courses Leads Lead qualification WhatsApp Data extraction Children's soccer school

Purpose and outcome: The assistant operates exclusively in extracting and organizing data, facilitating lead qualification for the school's team, without direct interaction with clients.

How Amanda Búrigo Ludvig structured this operation on WhatsApp.

Children's soccer school affiliated with Sport Club Internacional, offering classes for children and adolescents focused on athletic development and player training. The target audience is parents and guardians interested in enrolling their children. Qualify leads by capturing essential data to streamline the enrollment process without direct assistant interaction with clients.

The assistant has been configured to automatically extract and organize the responsible party's full name and CPF, the student's full name and CPF, as well as the student's date of birth from received messages, without responding to or interacting with users.

01 Automatic extraction of essential data
02 Efficient lead qualification
03 Avoid automatic interaction with customers
04 Structured organization of collected information

The strategy of Leads applied to the company's objective.

See how challenge, setup, and features connect to transform conversations into a customer service, sales, marketing, or support operation.

Automatically capture and organize essential data during conversations without the assistant interacting with or responding to customers, in compliance with the school's policy. Configure the assistant to only identify and structure the requested information (names, CPFs and date of birth) without sending messages, using the Leads feature with configured questions for minimum qualification, such as collecting email addresses.

How the flow of Leads works on WhatsApp.

Follow the steps used by the company and understand where AI, data, and the team fit into the journey.

01
The assistant identifies and extracts personal data from incoming messages Entry point of the journey configured by the company.
02
Does not respond to or engage with customers Step connected to the objective and the conversation history.
03
Uses questions configured for minimum qualification, such as collecting email Step connected to the objective and the conversation history.
04
Organize the information for later use by the school staff Step connected to the objective and the conversation history.

Next steps for this operation.

Assistants can be configured to operate exclusively in data extraction mode without interaction

Importance of complying with client-specific communication policies

Lead qualification can be efficient even without automated responses

Configuring triggers for human assistance is essential for exceptional cases

Evaluate future integration with internal systems to automate the enrollment process and expand data capture according to the school's needs.

Want to set up a similar operation on WhatsApp?

Use this use case as a reference to combine AI agents, company data, automations, and human oversight according to your operation's goals.

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